What can Willow do for you?

Willow Pumps can consultant you on all your Water Hygiene Management needs, we can also check the quality of your water and provide you with a Health & Safety Executive (HSE) approved certification. Together this service proves that your water management program is fit for purpose and that the water is free from potentially deadly bacteria’s.

What will Willow Pumps do?

Depending on the level of water hygiene service you are looking for we can:

  • Carry out a visual check on the condition of your fresh water tanks
  • If required clean and chlorinate your tanks
  • Take water samples to check the tank is clear of deadly bacteria
  • Check the temperature of water at outlets meets required standards
  • Check your system for dead legs, which can all harbor harmful bacteria


For our free ‘Vacant premises procedure for checking hot & cold water temperatures and water sampling for Legionella’ pdf please ask for Shaun Howe, by calling us.

How to reduce Legionella risks?

  • Water will start to degrade in as little as 7 days when it is stored or recirculated in a system. Regular flushing out of the old water and refreshing with new water from the mains is essential to reduce the water degradation and to achieve the turnover of water within the tanks.
  • Where the temperature of the water system is maintained between 20-45°C legionella can proliferate, so water needs to be regularly flushed through the system.
  • Deposits in water tanks or systems such as rust, sludge, scale, and organic matter, can support bacterial growth, this will need to be removed annually as per the ACoP L8 guidance.
  • Areas where water droplets can be produced creates a condition that legionella can be ingested by employees, contractors, visitors. Exposing them to this dangerous bacteria could cause serious harm. The areas most at risk include mist in a shower, irrigation system in grounds, kitchen wash down hoses if left dormant and external wash down areas to name a few.

Did you know?

It is the building owner or managing companies duty of care and responsibility to ensure the water hygiene within their building is safe and there are quite a number of Health and Safety laws ensuring this. Such as

  • ‘H&S at work act 1974’ includes the control of bacteria in water systems
  • ‘The management of H&S at work regulations 1999’ provides a framework of duties to assess, prevent, or control the risks from hazardous substances including biological agents such as Legionella.
  • The Control of Substances Hazardous to Health (COSHH) is the law that requires employers to reduce workers’ exposure to hazardous substances, by carrying out appropriate risk assessments and keeping these up to date, a control strategy and maintenance/examination of controls is also required.