Why Invest in a Pump Station Service Plan?
Pump stations also know as sewage pumps operate in demanding conditions and require regular maintenance to ensure continued efficiency and reliability. Because these systems often show no warning signs before a fault occurs, preventative servicing is essential.
Just like an MOT for your vehicle, routine servicing of your pump station helps detect early signs of wear, damage, or inefficiencies, allowing you to address issues before they escalate into costly repairs or failures.
Unexpected breakdowns can result in significant expenses, including pump replacement, emergency waste removal, or extensive cleaning. A proactive service plan helps mitigate these risks by keeping your system in peak condition.
With regular maintenance, you benefit from reduced downtime, ongoing performance assessments, and professional recommendations. This allows you to plan ahead, avoid emergency callouts, and manage your operational costs more effectively.
The Benefits of Working With Us
UK-wide support from
local engineers
24/7/365 emergency
callouts
Committed to a health &
safety-first approach
Reliable, long-term,
sustainable solutions
30+ years as a leading
UK pump specialist
What’s Included in a Pump Service Plan?
At Willow Pumps, we provide a comprehensive service plan tailored to your individual needs.
Interim Service
An interim service is recommended every 3 to 6 months, depending on the usage and demands placed on your pump station. This service includes a comprehensive visual inspection and an operational health check to assess overall system performance.
Our engineers will evaluate how effectively your pump station is functioning and carry out essential inspections of all key components. This allows us to identify any signs of wear or potential issues early, ensuring that any necessary remedial work can be addressed promptly—minimising the risk of unexpected failures.
Major Service
A major service includes all the checks carried out during an interim service, with the addition of more in-depth inspections and maintenance. As part of this service, our engineers will lift the pumps from the chamber to check oil levels and perform a thorough mechanical inspection.
We also remove any built-up debris from the pumps to ensure optimal performance and reduce the risk of malfunction. This comprehensive service is designed to maintain the long-term reliability and efficiency of your sewage pump station.
Annual Clean
An annual clean is typically carried out alongside your major service and involves a full emptying and deep clean of the pump chamber. This includes the removal of all debris, as well as the build-up of fats, oils, and grease, ensuring that all internal equipment is thoroughly cleaned and functioning efficiently.
Regular cleaning and servicing play a vital role in extending the lifespan of your pump station, preventing unplanned breakdowns, and reducing the risk of site disruption. It also helps you avoid costly emergency repairs—and in many cases, is a requirement to maintain compliance with the manufacturer’s warranty.
Why Choose Willow Pumps?
Available across the UK, Willow Pumps engineers are experts when it comes to a sewage pump service. With over 30 years of experience, there’s nothing our engineers haven’t seen and with our commitment to a health and safety-first approach, you can rest assured that your pump station is in safe, reliable hands. Backed by several industry accreditations such as Achilles, Constructionline, and CHAS, Willow Pumps are your trusted partner in end-to-end M&E solutions for water, waste and pump systems.
Our Industry Certifications & Health & Safety Commitment
