Pump Station Maintenance at a Local Garden Centre: Preventing Blockages

A local garden centre reported issues with its pump station, raising concerns about possible blockages. Although both pumps were running in hand and auto modes, the system was not discharging as expected.

This situation often presents subtle water pump failure symptoms, which can initially be confusing. While the pumps appeared operational, hidden problems such as grease build-up or faulty valves are clear signs of water pump failure. Without regular pump station maintenance, these issues can remain undetected until they disrupt operations, leading to costly downtime and emergency repairs.

Effective pump station maintenance is essential for the garden centre to ensure smooth operations and prevent water-related disruptions that could affect both customers and plants.

Key Challenges:

• Pumps appeared to be running, but no effective discharge was taking place
• The well was full, suggesting an obstruction or system failure
• Grease accumulation had built up within the manifold
• Faulty non-return valves limited system performance

Solutions:

• Engineers carried out electrical tests to confirm pumps were operational
• A tanker was deployed to empty the well
• The manifold was removed, and a mass of grease was cleared
• Further inspection revealed faulty non-return valves, requiring a manifold replacement

Planned next steps included:

• Removal of the existing manifold
• Jetting of the outlet
• Use of a combination tanker for effective cleaning
• Like-for-like manifold replacement to restore full function

Through structured pump station maintenance, our engineers quickly identified and addressed the root causes, ensuring minimal downtime.

After the grease was removed, the pumps were able to discharge water, though with limited flow due to faulty valves. With a replacement manifold scheduled, the system will be restored to full capacity.

By acting swiftly, we prevented further complications, reducing risks often linked to untreated water pump failure symptoms, such as:

• Overflow and flooding
• System downtime disrupting daily operations
• Increased repair costs due to progressive damage

This proactive approach highlighted the value of regular pump station maintenance, safeguarding the garden centre’s water systems and supporting its continued smooth operation.

• Water pump failure symptoms are not always straightforward. Pumps may appear operational while hidden issues block discharge.
• Grease build-up and faulty valves are common culprits that can be addressed through thorough inspections and maintenance.
• Regular pump station maintenance prevents small issues from escalating into costly repairs or downtime.
• A planned, step-by-step approach ensures both immediate fixes and long-term system reliability.

At Willow Pumps, we specialise in complete pump station maintenance services, helping businesses avoid disruptions caused by unnoticed water pump failure symptoms. Whether it’s routine maintenance or urgent repairs, our team provides expert solutions to keep your systems running smoothly.

Contact us today to discuss your pump station needs and discover how we can support your business. Call us on 01634 201 111.