Experts in Water Hygiene Tests for Commercial Buildings
We offer water testing management, from consultation to water quality checks, providing you with HSE-approved certification.
Our water hygiene testing service includes sampling and analysis of water quality, as well as a detailed report with recommendations for improving system hygiene. We provide clear guidance on required actions to mitigate risks and comply with health and safety regulations, helping you maintain a safe environment for building occupants and operations.
We also offer tailored solutions to suit your specific needs, from routine water hygiene monitoring to one-off assessments following system installations or changes. Our aim is to support you in keeping your water systems in optimal condition, reducing risks of waterborne diseases, and ensuring ongoing compliance with health and safety standards.
The Benefits of Working With Us
UK-wide support from
local engineers
24/7/365 emergency
callouts
Committed to a health &
safety-first approach
Reliable, long-term,
sustainable solutions
30+ years as a leading
UK pump specialist
How to Reduce the Risk of Legionella
Proper water system management is critical to minimising the risk of Legionella bacteria, which can cause serious health issues such as Legionnaires’ disease. Here are key steps to help reduce the risk:
- Maintain Water Turnover – Water can begin to degrade within just 7 days when stored or recirculated. Regular flushing and replenishing with fresh mains water is essential to maintain water quality and reduce stagnation.
- Monitor Water Temperatures – Legionella thrives in water temperatures between 20°C and 45°C. Regular flushing and temperature control are necessary to prevent bacterial growth within this range.
- Remove Contaminant Build-Up – Accumulations such as rust, sludge, scale, and organic debris in tanks or pipework can provide an ideal breeding ground for bacteria. As outlined in ACoP L8 guidance, these should be removed through annual cleaning and maintenance.
- Control Aerosol-Generating Systems – Systems that produce fine water droplets—such as showers, irrigation systems, kitchen washdown hoses, and external spray areas—pose a higher risk, as they can release airborne bacteria. These areas must be monitored and maintained regularly to protect employees, contractors, and visitors.
Stay compliant and protect your people. Contact us today to arrange a Legionella risk assessment or maintenance service.
Did You Know?
Building owners and managing agents have a legal duty of care to ensure the water hygiene within their premises is safe and compliant.
At Willow Pumps, we offer expert consultancy on all aspects of water hygiene management. Our services include water quality testing and the provision of Health & Safety Executive (HSE)-approved certification, giving you peace of mind that your system is properly maintained and free from harmful bacteria such as Legionella.
Depending on your requirements, we can provide a tailored service that includes:
- Visual inspection of cold water storage tanks
- Tank cleaning and chlorination (if needed)
- Water sampling and bacterial analysis
- Outlet temperature checks to ensure compliance with standards
- System assessments for dead legs and other risk areas that may harbour bacteria
We also offer dedicated water hygiene checks for vacant or low-occupancy buildings.
Contact us today to discuss your water hygiene needs or to request a copy of our inspection procedures.
Our Industry Certifications & Health & Safety Commitment
FAQs
Our comprehensive water hygiene testing and management services are designed to keep your systems safe, compliant, and fully operational. Services include:
- Routine water quality testing
- Legionella risk assessments
- Detailed inspections of water systems
We identify potential hazards, such as bacterial contamination or structural risks, and provide clear, actionable recommendations to maintain regulatory compliance and ensure water safety.
Upon completion, we issue Health & Safety Executive (HSE)-approved certification, confirming your water system meets required health and safety standards.
Contact us today to learn more or schedule a consultation.
Regular water hygiene testing is essential to prevent the growth of harmful bacteria such as Legionella and to ensure ongoing compliance with health and safety regulations. While we recommend testing at least once a year, the required frequency may vary depending on your system design, water usage patterns, and risk profile.
Our team can help you develop a tailored maintenance and testing schedule to keep your system safe, efficient, and compliant.
Get in touch to discuss a testing plan that fits your building’s specific needs.
Regular water hygiene testing is crucial to ensure your water systems are safe, compliant, and free from harmful bacteria like Legionella, which can pose serious health risks. Effective water hygiene management not only preserves water quality but also protects building occupants and ensures compliance with health and safety regulations.
By maintaining a proactive approach to water hygiene, you safeguard both the well-being of those in your building and the integrity of your water system.