Your Guide to Pump Station Telemetry Systems Using SCADA and the iHost Platform

How Pump Station Telemetry Works with SCADA and the iHost Platform

A pump station telemetry system is an essential tool for modern pump operations. It allows operators to monitor, control, and manage pump stations remotely, ensuring systems run efficiently and reliably. Using advanced communication technology, telemetry transmits data from the pump station to a central control hub, which can be a control room or a maintenance provider.

Here’s a step-by-step overview of how it works:

1. Data Collection – Sophisticated sensors installed in the pump station continuously measure key metrics such as flow rate, pressure, water levels, and power consumption. This real-time data forms the foundation of efficient pump management.
2. Data Processing – A programmable logic controller (PLC) or remote terminal unit (RTU) gathers the sensor data and performs initial processing, detecting any anomalies or deviations from standard operating parameters.
3. Data Transmission – The processed data is sent securely to a SCADA system via wired or wireless networks. SCADA (Supervisory Control and Data Acquisition) is a system that collects sensor data, enabling remote monitoring, control, and alerts for pump operations. At Willow Pumps, we use our iHost telemetry platform, providing seamless, reliable communication between your pump stations and our monitoring team.
4. Data Analysis – iHost visualises the incoming data in an intuitive interface. It can trigger alarms for irregular conditions and stores historical data for trend analysis, helping predict maintenance needs before issues become critical.
5. Action & Response – Remote operators, account managers, or on-site engineers can respond quickly. Whether adjusting pump settings or dispatching maintenance teams, Willow Pumps’ expert engineers use telemetry data to ensure optimal pump performance, minimise downtime, and reduce operational risk.

 

Key Benefits of a Pump Station Telemetry System

Implementing a pump station telemetry system provides multiple advantages for businesses managing water and wastewater infrastructure:

• Enhanced Efficiency – Optimises pump operations, reducing energy consumption and operational waste.
• Increased Reliability – Early detection of faults and anomalies ensures consistent system performance and minimal downtime.
• Improved Safety – Monitors for hazardous conditions, protecting staff and the surrounding environment.
• Cost Savings – Reduces unplanned maintenance, operational downtime, and energy bills.
• Data-Driven Decisions – Access to long-term performance data allows for smarter investment planning and predictive maintenance.

 

How Willow Pumps Can Help

At Willow Pumps, we specialise in providing end-to-end solutions for pump station telemetry systems, supporting businesses across various sectors. Our services include:

• Custom Telemetry Installation – Tailored solutions for all types of pump stations, ensuring robust and reliable performance.
• 24/7 Remote Monitoring & Support – Using our iHost platform, we provide continuous monitoring, instant alerts, and rapid response to operational issues.
• Preventative Maintenance & Optimisation – Regular maintenance, performance checks, and system optimisation to extend equipment lifespan and improve efficiency.
• Expert Consultation – Guidance on best practices for telemetry, energy efficiency, regulatory compliance, and operational safety.
• Integration with Existing Infrastructure – Our systems can seamlessly integrate with your current SCADA, PLC, or pump management solutions, delivering a unified view of your operations.

With Willow Pumps, you can trust that your pump stations are always under expert supervision. From early fault detection to predictive maintenance and energy optimisation, we ensure your systems operate safely, efficiently, and cost-effectively.

Call us on 01634 201111 to find out more about the services we offer and how they could support your business.