About Willow Pumps

A complete ‘water in, waste out’ solution, delivered with commitment and care. 

Speak to the professionals

At Willow Pumps we are proud to be one of the UK’s leading providers of water pump solutions, including supply, installation and servicing of all ‘water in, waste out’ assets.

Providing the complete solution to our customer is of utmost importance to us, that’s why we also have a large tanker fleet should you need more specialist emergency support. One call and we can do it all!

Meet the team

Our history

Over the past 30 years we have grown a team of dedicated professionals providing a wide range of services from pump station design, installation and maintenance. As we grew we also developed a successful drainage capability and large tanker fleet, taking our offering from simply pumping solutions, to providing a complete ‘water in, waste out’ service.

In 2019 Willow Pumps joined the Franchise Brands Group, becoming a close partner to Metro Rod and Metro Plumb and benefiting from being part of a supportive and proactive network. 

We extended our range of capabilities further in 2020 by providing customers with a full mechanical and electrical design service for all types and sizes of installations for both wastewater and freshwater systems. Carrying out all design, supply and installation work in-house has enabled us to provide a superior end-to-end customer service, taking away all the miscommunication between multiple subcontractors.

We work with customers to produce a site-specific design ensuring the solution not only meets their pumping needs but is efficient, cost-effective, reliable, and durable. In 2020, Willow Pumps worked with leading house builders and construction companies and their teams to carry out supply and installation (S&I) work on 250 pump stations.

We also carried out over 3,000 servicing and maintenance visits and played a key role working with leading supermarkets and other key establishments to ensure they could remain operational during the Covid-19 crisis.

Quality assured

All our engineers adhere to the highest level of training and are accredited by:

Dedicated to customer service

Joining the Franchise Brands Group has allowed us to build on our commitment to our customers. We have always been focused on providing a truly valuable service, understanding the unique needs of each site or project and working collaboratively to deliver results. We can now reach more areas than ever before through access to 40+ depots around the UK, and by working with our partners within the Group we can offer key efficiencies that save customers both time and money. 

Our clients

We take pride in developing lasting relationships with our clients and delivering a quality service that keeps them coming back. This can range from individual reactive callouts, to specialised engineering solutions, and ongoing maintenance and repair programmes. Our experience covers supply across a wide range of industries and locations, with clients including construction, superstores, hotels, hospitals, councils and industrial estates

Expert Team

We know that our biggest asset is the people who make up our network, from our engineers on the ground, to our design team, maintenance experts and all our support staff.

Meet the team to find out more about the people behind our business.

Connect with Willow Pumps

Get in touch with us today to find out more about how our business can support yours.