Telemetry is used to provide remote updates on your station. The pump station as standard has localised audible and visual alarms for pump trip and high-level alarm. For remote stations it is recommended that you consider telemetry to provide as early a warning signal as possible. It is also a requirement of some warranty providers to have telemetry in place for your pump station.
Willow Pumps has its own GSM telemetry (mobile signal) unit, which is monitored 24 hours a day by our in-house team. It also had the facility for emergency contacts to be added who can be sent alerts via email or mobile phone. If required, access can also be given to the online portal where you can monitor your pump station in real time. As standard the system is set up to monitor power fail, pump 1 tripped, pump 2 tripped and high-level alarm. Should you require any additional signals, let us know and we can add them to the unit accordingly. Should sufficient signal not be present for the GSM telemetry then we can provide a high gain aerial or different connection options.